Viewing club statistics

Go to Overview → Club statistics for a more detailed view than the dashboard:

• Daily occupancy, occupancy by weekday and weekly trends.
• Top calibres and top users (most active members).
• Busiest lanes and a heatmap of peak hours.
• A heatmap of lane occupancy over the last 90 days.
• Number of unique users per day.
• Member growth over the last 24 months: sign-ups, cancellations and net growth.
• Retention cohorts at 3, 6 and 12 months — how many members are still active after 3, 6 and 12 months respectively.
• KPIs for net growth this month and 12-month retention.

Use these figures, for example, to decide whether you need extra opening hours or lanes at peak times, or to track member churn.