Table of contents

Why isn't my booking working?

MessageWhat does this mean?
Bookings are currently disabled.Your club has temporarily disabled bookings entirely.
You already have N future bookings. You can have a maximum of M future bookings.Your club limits how many bookings you may have open at once in advance. Cancel an existing booking first or wait until one of your current bookings has passed.
You already have N booking(s) on [date]. You can have a maximum of M booking(s) per day.Your club limits how many bookings you may have on the same day.
You already have N booking(s) in the week of [date]. You can have a maximum of M booking(s) per week.Your club limits how many bookings you may have in the same week.
You can book a maximum of N days ahead.Your club sets a limit on how far ahead you may book (often a week).
The end time must be later than the start time.Something went wrong selecting your time slot — try again from the availability screen.
The booking must fall within opening hours: [hours].The chosen time falls outside your club’s opening hours on that day — the message shows the hours that are valid.
No opening hours have been set for this day (yet). Contact the administrator.Your club hasn’t configured opening hours for this day.
The chosen time falls within a club closing period.The club is closed at that time, for example due to maintenance or a holiday.
This lane is already booked at this time.Someone else was just ahead of you — choose a different time slot or lane.
You already have a booking at this time on another lane.You cannot have two bookings at the same time.
The chosen calibre is not allowed on this lane.This lane doesn’t allow that calibre — choose a different calibre or lane.
The calibre of the chosen club firearm is not allowed on this lane.Same thing, but for the calibre of the club firearm you chose.
No or multiple members found with this name.When booking for another member: provide the full first name + last name or the email address.
2nd slot: [error message]You checked “Book a second consecutive time slot”, but that second time slot itself failed — the reason follows the colon (for example because it’s already taken in the meantime). Your first time slot remains booked.
The second time slot was not added: you’ve reached your booking limit.Adding the second time slot would put you over your limit (per day, per week or total). Your first time slot remains booked.

Still having trouble? Contact your club administrator — they can see in the admin screen exactly what’s going wrong.

Cancelling a booking isn’t working

MessageWhat does this mean?
This booking can no longer be cancelled: this is possible up to N hours in advance.Your club sets a cancellation deadline — too close to your booking, you can no longer cancel it yourself. Contact your administrator.